Created date: 2025-05-12
Valid upto: 2025-06-07
Position Title: Operations Manager – Shipping Agency
Job Type: Full-Time
Location: UAE & International Operations
Industry: Maritime / Shipping / Logistics
We are seeking a highly experienced and results-driven Marine Operations Manager to lead our ship agency's operations in the UAE and internationally. The ideal candidate will possess deep knowledge of marine operations, strong leadership qualities, and the ability to drive operational excellence across our shipping and logistics network.
Bachelor degree
Oversee all aspects of marine operations, including vessel scheduling, port operations, and cargo handling.
Ensure strict compliance with maritime laws, regulations, and industry standards.
Lead the team in responding to inbound service enquiries from shipowners/charterers, ensuring timely communication and service delivery.
Manage vessel scheduling, ensuring efficient turnaround and smooth port operations.
Liaise with port authorities, shipping companies, customs, and other key stakeholders for seamless execution of ship agency tasks.
Prepare and monitor disbursement accounts (D/As) and operational reports for internal management.
Coordinate with vendors and service providers, negotiating and managing terms.
Stay abreast of port authority regulations and ensure internal compliance.
Handle operational disruptions or emergencies swiftly and professionally.
Analyze marine operational performance and implement strategic improvements.
Maintain comprehensive records of all operations and performance data.
Bachelor’s degree in Marine Operations, Maritime Management, or related field (Master’s preferred).
Minimum 10 years of experience in marine/shipping operations with at least 5 years in a managerial capacity.
In-depth knowledge of ship agency operations, customs clearance, and logistics procedures.
Proven ability to manage vessel turnaround, liaise with port authorities, and handle cargo operations.
Strong leadership and team management skills with a collaborative, hands-on approach.
Excellent communication and interpersonal skills, with the ability to work across diverse nationalities and stakeholder groups.
Strong analytical, problem-solving, and decision-making capabilities.
Ability to multitask, work under pressure, and handle high-priority operational issues.
Proficiency in marine operations software, MS Office, and reporting tools.
Certifications from maritime professional bodies or port authorities are an added advantage.