Created date: 2025-06-21
Valid upto: 2025-08-21
Company: Alliance Recruitment Agency
Location: Ahmedabad (Work From Office)
Experience Required: 2+ Years
Website: www.alliancerecruitmentagency.com
Alliance Recruitment Agency is seeking a Franchisee Coordinator to support and oversee the operations, communication, and compliance of our franchise network. In this dynamic role, you will act as the primary liaison between the corporate office and franchise partners, ensuring operational excellence, brand consistency, and franchisee satisfaction across all locations.
Bachelor degree
Serve as the main point of contact for franchise partners, providing ongoing assistance and resolving day-to-day issues.
Guide franchisees in implementing operational processes and maintaining brand standards.
Help troubleshoot and resolve operational challenges to ensure smooth functioning.
Coordinate onboarding and orientation programs for new franchisees.
Ensure all franchise partners are trained on company values, operational standards, and compliance expectations.
Monitor franchise adherence to brand policies and operational guidelines.
Conduct periodic audits and assessments to ensure consistent service quality and compliance.
Track franchisee performance through KPIs such as sales growth, customer satisfaction, and efficiency.
Compile and present regular reports to management and franchisees with actionable insights.
Act as a communication bridge between franchisees and the corporate team.
Maintain strong, professional relationships with franchisees to ensure long-term collaboration and retention.
Support franchisees in executing local and national marketing campaigns.
Offer strategic guidance on promotional activities and social media engagement.
Assist in recruiting and onboarding new franchisees as part of the company's growth strategy.
Support franchisee engagement and retention initiatives.
Gather and analyze feedback from franchisees to recommend improvements.
Work with cross-functional teams to refine systems and implement best practices.
Education: Bachelor’s degree in Business Administration, Management, Marketing, or related field.
Experience: Minimum of 2 years in franchise management, coordination, or a customer-facing role, ideally within a franchise-based business.
Communication: Strong verbal and written communication skills with the ability to influence and guide.
Analytical Thinking: Capable of resolving operational challenges with a solutions-focused mindset.
Multitasking: Exceptional organizational and time-management skills to juggle multiple priorities.
Franchise Knowledge: Understanding of franchise operations, compliance protocols, and service standards is a plus.
Customer Orientation: A service-driven attitude with a strong focus on franchisee satisfaction.
Tech Proficiency: Experience with CRM tools, MS Office (Excel, PowerPoint), and collaboration platforms.
Be a key player in expanding and strengthening a leading global recruitment agency.
Collaborate with a passionate team dedicated to service excellence.
Opportunity to grow professionally in a dynamic, fast-paced work environment.