Created date: 2025-06-21
Valid upto: 2025-07-09
Department: Sales & Marketing
Reports To: Deputy General Manager / Sales Head
Location: [Insert Location]
The Assistant Manager – Sales is responsible for driving efficient sales operations, identifying market opportunities, and enhancing customer engagement. This role supports strategic decision-making through data analysis, client feedback, and effective coordination with internal and external stakeholders to ensure sales targets and customer satisfaction levels are met.
Bachelor degree
Ensure the implementation of efficient systems for sales operations, contact management, and client complaint resolution.
Conduct market research and promotional activities to identify and capitalize on domestic and international sales opportunities.
Support management in understanding customer needs, preferences, and perceptions related to steel or other relevant products.
Analyze daily and monthly sales data based on volume, geography, and customer preferences to guide business strategies.
Coordinate closely with the warehouse, clients, and cross-functional teams to ensure seamless order fulfillment and service delivery.
Provide input on pricing strategies and customer handling policies, considering raw material costs, logistics, distribution, and administrative expenses.
Prepare and maintain sales and delivery plans using historical data, trend analysis, and market forecasts.
Monitor customer satisfaction through regular surveys and feedback mechanisms to drive continuous improvement.
Develop and strengthen relationships with key clients, dealers, and stakeholders via marketing campaigns and participation in trade fairs, exhibitions, and promotional events.
Identify and explore new local and regional markets, offering technical and marketing support to partners.
Organize and oversee formal market research, product development initiatives, and client perception surveys.
Lead, coach, and motivate the sales team, implementing incentive schemes to enhance performance.
Monitor departmental budget utilization, comparing planned versus actual expenditures to ensure cost-effectiveness.
Bachelor’s degree in Business Administration, Marketing, or a related field; Master’s degree preferred.
Proven experience in sales or marketing, preferably within manufacturing or industrial sectors.
Strong analytical, planning, and organizational skills.
Excellent communication, leadership, and interpersonal abilities.
Proficient in MS Office and CRM tools.
Ability to work independently and in a team environment.